Go Gladys

Right now, we are watching Amazon like the thermometer on a really hot day. We keep checking in to watch "Gladys" rise on the Amazon charts. Our friends Marilyn Suttle and Lori Jo Vest have co-authored a book, Who's Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan. It hit bookstores last week, but today is its debut online. The goal is to reach Amazon's Bestseller List in one day.

Please help them do it. Visit www.whosyourgladys.com and buy your copy.

But Wait! There's More! Look at the list of bonus offers and guess what you'll see!? Our Ludi-Q's Customer Service Mini-Kit there near the top of the bonuses. It's free. It's new. And we can't wait for you to have your own.

If you've already bought the Gladys book, you can still pick up the free Customer Service Mini-Kit at www.ludiqs.com/landing.

And while I'm at it, here's some more news: The Ludi-Q's book is now available in pre-publication form as an eBook. Only $9.95 or buy the Starter Kit with a book, printed Workplace deck, printed Clarity Tablet, and introductory Ludi-Lab for only $19.95 (limited time). www.ludiqs.com/shop.

Soon,

J.